To return the item(s), note the following points:

• Return request must be raised within 14 days for  hasanelectronics.pk items and non-hasanelectronics.pk Mall items from the date of delivery.

• You can initiate the return request once the order status has been updated to “Delivered”. If the order has been delivered and the status has not updated, it will be updated within 24-48 hours. The return window will only begin when the status has been updated.

You can return the item(s) if:

• Item is damaged, defective, or expired

• Item is incorrect, counterfeit or not as advertised

• Item is of incorrect size or does not fit you

• Item, freebie, or accessory is missing

• You changed your mind

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